Having just completed my application process, I am extremely satisfied with the outcome! I came into this with high expectations given the research I did ahead of time and the company's abundance of excellent reviews across all platforms. Even so, they blew me away! Everything from quality of artwork, intuition and attention to detail, efficiency and consistency of response times through each step in the process, professionalism and clarity of communication was all top notch. Their cost is right on par with competitors, and a bargain for the quality of service they provide. I give them my highest recommendation and consider them the gold standard for illustration services.